Indence Research Private Limited (“Indence Health,” “we,” “us,” or “our”) operates the website located at https://www.indencehealth.com/ (the “Site”). This Privacy Policy describes how Indence Health collects, uses, and shares personal information collected through the Site. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with the Site, such as when you sign up for an account, subscribe to our newsletter, or contact us for support. The types of personal information we collect may include your name, email address, postal address, phone number, and any other information you choose to provide.

We also automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to collect this information.

2. Use of Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve the Site;
• To personalize your experience on the Site;
• To communicate with you, including responding to your inquiries and providing customer support;
• To send you marketing communications about our products and services;
• To comply with legal obligations; and
• For any other purpose disclosed to you at the time we collect your information or with your consent.

3. Sharing of Information

We may share your personal information with third parties in the following circumstances:

• With service providers who help us operate the Site or provide services on our behalf;
• With our affiliates, subsidiaries, or other related companies;
• In response to a subpoena, court order, or other legal request;
• To protect our rights, property, or safety, or the rights, property, or safety of others; and
• With your consent or at your direction.

We may also share aggregated or anonymized information that does not directly identify you for any lawful purpose.

4. Google Services

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://policies.google.com/privacy.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), we will only process your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We rely on the following legal bases to process your personal information:

• To perform a contract with you or take steps at your request before entering into a contract;
• To comply with our legal obligations; and
• For our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

You have certain rights regarding your personal information under the GDPR, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on the Site.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at:

Indence Research Private Limited 6WS9, West Tower, Mani Casadona, Action Area I, IIF New Town, Kolkata